Ongoing care
Someone should be watching your systems.
The app your old agency built. The tool your developer left behind. The integration nobody dares touch. They run your business — and nobody maintains them. We do that.
What Systems Watch is
A fixed monthly care plan for software we didn't build. We take over the unglamorous work that keeps a system trustworthy, and we put it in writing every month.
- Security patches and dependency updates, applied on a schedule
- Uptime and error monitoring — so we know before you do
- Backup verification: not “backups are on,” but “we checked they restore”
- A monthly report in plain language: what changed, what broke, what's at risk
- High-priority issues answered the next business day; standard items within three
It starts with an audit, not a contract
One week, fixed fee, agreed up front. We inventory the stack, map the risks, and hand you a written report you keep either way — whether or not you ever hire us again.
Enroll in Systems Watch within thirty days and your first care month is free.
Month to month. Thirty days' notice, either direction. Your price is fixed for twelve months and in writing before you commit — we don't do surprise invoices.
Built for the systems nobody owns anymore
The agency vanished
The web app still runs your orders. Nobody has touched it since the invoice cleared, and the login to the hosting account is a guess.
The developer left
The internal tool everyone uses every day, that exactly one person understood — and that person gave notice eight months ago.
Nobody dares touch it
The aging integration between two systems that would take the week down if an update goes wrong. So nothing gets updated, ever.
When you need changes, not just watching
Care plans scale up to include a monthly change allowance with a queue you can see in your own client portal — ask about it on the call.
Book the audit.
Tell us what's running and who built it. We reply within one business day, and the audit fee is in writing before anything starts.
Request the auditA note on honesty: if we can't safely maintain a system, we'll tell you — with a rebuild scope attached, so you know the real options either way. We'd rather decline a plan than watch something we can't stand behind.