Case study · Talent Ops
VcrewX
Hybrid Talent Platform — Managed Teams + Freelance Marketplace
The brief
VcrewX fuses two normally-separate business models into one product. On the managed side, companies subscribe to a workspace and are assigned vetted employees and remote staff, with the platform running HR for those workers: payroll, timesheets, time-off, documents, and assignments. On the marketplace side, clients post jobs, freelancers submit proposals, the winner gets a contract with milestones, and money moves through escrow with reviews on both sides. Five roles are served across four dedicated portals on their own subdomains — platform admin, client company, internal staff, and talent — plus a public job board and talent profiles. The platform's strongest original feature is its AI layer: AI worker and manager agents perform work inside client workspaces with every consequential action gated behind human-in-the-loop approval. Stripe subscription billing is live, the escrow and milestone payment paths have been security-hardened, and a remediation sprint grew the automated test suite from 5 to 1,088 passing tests concentrated on the security and money surfaces — all running on Cloud Run and Firebase ahead of the public marketplace launch.
The problem
Companies staffing a remote operation face a forced choice: a managed agency (vetted people, HR handled — but opaque) or a freelance marketplace (open and flexible — but you run the vetting, payroll, and management yourself). The two models live in separate products that never talk to each other.
Our approach
We built VcrewX to run both models on one platform: subscription workspaces with assigned, vetted employees and remote staff on full HR rails — payroll, timesheets, time-off, documents — beside an open marketplace where jobs, proposals, contracts, and escrow-backed milestones move the work. AI worker and manager agents operate inside client workspaces, with every consequential action gated behind human-in-the-loop approval.
The outcome
The platform runs in production across four role portals and a public job board, with Stripe subscription billing live, the escrow and milestone payment paths security-hardened, and an automated test suite grown from 5 to 1,088 passing tests across the security and money surfaces — ahead of its public marketplace launch.
What we built
Tech stack
Key metrics
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